Right of withdrawal

Revocation instructions

A consumer is any natural person who concludes a legal transaction for purposes that cannot be attributed primarily to their commercial or self-employed professional activity.

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of cancellation, you must send us (company eden, Burak Akbulut, Heinrich-Wieland-Straße 180, 81735 Munich, telephone number: +49 1525 99999 83, e-mail address: support@edenbeachwear.de) by means of a clear statement ( e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you cancel this contract, we shall have to you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for their production an individual selection or determination by the consumer or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose use-by date would quickly expire;
- for the delivery of alcoholic beverages, the price of which is determined when the contract is concluded was agreed, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts .

The right of withdrawal expires prematurely in the case of contracts

- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if, due to their nature, they have been mixed with other goods after delivery;
- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

To:
eden, Burak Akbulut
Heinrich-Wieland-Strasse 180
81735 Munich
Germany
E-Mail support@ edenbeachwear.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following Service (*)

__________________________________________________________

Ordered on (*)/received on (*)

__________________

Name of consumer(s)

___________________________________________________________

Address of /the consumer(s)


__________________________________________________________

Signature of the consumer(s) (only if notification is on paper)

__________________

date

__________________


(*) Delete where not applicable.

return

If you are not satisfied with your product, we will not make it unnecessarily difficult for you.

You can exercise your right of withdrawal within 14 days of receipt of the order and easily return the ordered products.

The return shipment is of course free of charge for you.

Please note that your return is only free of charge if you use the return slip generated by us. Otherwise, the return will be at your own expense, as we unfortunately cannot reimburse any other postage costs. To receive the return slip, please contact our customer service (support@beachwear.de).

If your order included free products, we ask that you return them as well in order to receive a full refund of the purchase price. If you keep parts of the products, we can only give a partial refund.

Our return is easy and follows:

  1. Please contact our customer service within 14 days of purchase so that we can best assist you.
  2. We will send you a return slip, which you can use to simply send the package back to us at the nearest post office free of charge.
  3. Once the package has been received and inspected, we will issue the refund.

Please note that the repayment will be made using the originally selected payment method, unless otherwise agreed.

Returns in the event of a complaint:

If any items are damaged (e.g. broken glass) or have other defects, you can of course complain. Please contact our customer service using the contact form.

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